Well for one, the reason Uthgaard probably gets so much attention is because he's the one that's out there responding to petitions and issues more than any other guide or GM. In my experience, nine times out of ten if you petition, it's Uthgaard on the other end handling it. So like anything that you deal with more often than others, you'll see more complaints due to more experiences. Is he direct and to the point? Sure, it's not his job to give you a "feel good experience". He's not your mother, he doesn't have to tell you that you're amazing and special. Does he do his job like a pro? Very much so. If you are fucking up, he'll catch you. If you just had some crazy bug and are super annoyed by it, he'll help you out. He does exactly what a GM is supposed to.
Not to say the other Guides/GMs aren't doing their jobs. I have just had more experience with Uthgaard personally. I wouldn't say any of the Devs here are corrupt or abusing their powers. If Uthgaard ported me while I was sitting in the EC tunnels up to Hate, bound me there, and laughed at my death loop THEN we'd have some reason to complain. But c'mon guys, you know that if you were banned it was for SOMETHING, and if it was a misunderstanding I can guarantee if you talk to the Devs and they'll hear you out.
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