I also see a big potential problem with that class system. Naturally everybody wants to be able to do everything and be efficient at it. So, very soon after release, everybody will know that the best healing support ability will be "grand heal" from cleric (for example), so everybody will have it. For CC purposes "quick sleep" from enchanter does a good job, so again everybody will have it. The rogue class might have a nice "instant jump" ability for short combat teleports and again everybody will use it if its really usefull. Abilities like "Teleport to west karana" will be in the wizard class for example. Nobody will have those in their normal combat bar. Too easy to switch class just for that and then switch back, as it's not needed in combat.
So it all comes down to balance. Skills have to be very very specialized. All of them. No general purpose skill (as all people would flock to that). That nice heal for example would only work great for physical damage whereas for fire damage you would need shaman's "soothing cold breeze" to be most effective. That's just an example of course. I really hope they will do it in such a way. I remember that they said something like this is actually what they are aiming for (very specialized skills).
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