Paladins can be decent crowd control. On live during Kunark, I used to play "enchanter" quite a bit in Sebilis and KC. Root + stun aggro + paladin's damage mitigation and self heals made it work pretty well. Pre-velious (before celestial cleansing and experience penalty removal), paladins were very difficult to level up, though. Celestial cleansing was a godsend, though.
But to answer OPs question, it was a combination of better defense skills, more HP/AC, better armor for tanking.
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