After reading some of these Live stories, I'm so surprised at the resistence to restore items that take so long to obtain. I suppose the powers that be felt that attrition to broken spirit was okay with their current subscription numbers.
I always thought customer service then was abhorrent. I dealt with a GM/guide/Cust Svc once: I'd gotten stuck in geometry prior to that slash command that could move you a tad. The GM that came to help me hours later could only berate me for wasting time.
I just don't get it with the items: the joy and sense of achievement for getting something can be completely reversed 180 degrees by losing them in trivial ways with a "Tough Shit" response.
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Lagaidh Smif
Proud Paladin of the Rathe
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