I have to admit now in Kunark a WELL equipped Shaman can do the job. But in the planes it is well so so, and when Velious comes out it will be so so a hell of a lot.
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It is just crazy how much less plat I have tied up in my Cleric than my Shaman. I found out on my Druid when I leveled it up having a shit pot full of mana was really not a advantage. OK, I can heal or root longer. But then I have to sit for 5 minutes or longer to get it back mana wise. So either way you have down time. You are out of mana quicker or sitting longer to med. Not much fun either way.
On the other hand the Cleric heal spells are just so damn more efficient that it is scary compared to the other healer classes. It is so much easier to play. Too the point of almost being boring compared to constantly doing something on a Shaman. But a Cleric can get boring.
You sit on your ass more but you REALLY don't need Clarity like a Druid or Shaman does. I know Canni is the shits but it is a pain to do it for hours at a time compared to just sitting on a Cleric. You can be the Leader for finding new replacements and actually talk in Tells on a Cleric.