Fixed?
Well, seem to have fixed it. Hopefully it'll last. Logged off my account long enough to fool around with hers a bit and I tried several things including making sure her desktop res matched game res, turned off all the new models, repatched the second file replacement as per the instructions and when I logged in with her, it seemed to fix it. I crashed out after camping her. Rebooted, started again and it still seemed to be OK, so crossing my fingers that did it. I remember having fits with EQ when I first got a widescreen monitor because the widescreen resolutions didn't work really smoothly.
Thanks for suggestions and hopefully when she gets home we'll see it continue to work.
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