You buy a token for 100 plat from a merchant.
Turn in the token to one of four NPCs (depends on your class). You get a random reward.
If you get a golden ticket you turn that into a special NPC to get one of 8 rare items (all of which are lore). If you turn it in and randomly get an item you already possess (which is lore) it gives you back the ticket. Keep turning in til you get an item you don't own already.
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