I've told a bunch of people that logs + good screenshots can work. One screenshot of some yellowtext is not going to do it. If someone's violating a rule and you can't fraps it, try spamming the screenshot button. Bind it to 'r' or something. It's really easy to turn logging on, and I encourage everyone to do so. I log everything at all times, and I don't see any reason not to. Edit your eqclient.ini file to include this line:
Log=TRUE
And every time you log in your client will automatically start recording all text information sent to your client.
As far as fraps go, no, I'm not going to accept a fraps that has your chat window and your combat log covered up. That's essential to seeing what is going on in a situation. If I can't read the text, or if your fraps is so blurry I can't even read player names to see what's going on, I'm not going to accept it as evidence.
On blue, we have a rule for fraps: 720p, text windows uncovered. I'd say the same rule applies on red. Ask lite, I've bounced multiple petitions he's submitted before even though he had a solid video, just on the grounds that I couldn't see his text windows to fully understand what was going on.
And I'm not sure how much you think we actually log server-side, but it's very little. Rogean has access to a few more pieces of information than I do (Ie, code logging for certain actions like moving items around in your inventory), but we do not log tells or chats. Logging tells would be a serious violation of our users privacy, and while it would be used for good, I don't believe it's worth compromising our players right to privacy for.
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