If healing is needed, shamans are infinitely better. The thing about druids is that they have very, very little they can do that others don't do better, and they have no defined role. You never hear "we need more druids", or even "we need a druid". At most you'll want one for the few buffs they have that aren't done better by others. More than one druid is a sheer waste of potential, and while a raid will do just fine with several if people aren't idiots, it'll always be a compromise. Druid is primarily a solo class, one that unfortunately wasn't given much worthwhile raid utility compared to others. Since the OP is asking about raid roles, that's what should be said. Druids are alright in raids, but there's always going to be a better option, especially if the one druid spot is filled and the rest just overlap. Even shamans stack better because they're individually better healers than druids if they have torpor.
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