My sincere suggestion:
1. Ban everyone that breaks the rules or exploits for a month. Second offense, permanant.
2. Lock threads without warning when they get unruly.
3. Warn people once for getting out of hand in general chat, then ban them.
4. Don't let the crying get to you. It's just the tears of children. People never respect the efforts of others. They simply want what they want. They will not see reason. Anything that doesn't go their way means that people are conspiring against them.
I spent years as a guild leader, server admin and in other roles trying to rehabilitate people that just cannot help themselves. And that's exactly what it is. The word "rehabilitate" is not too strong. This isn't a free speech situation. This is about what is best for the most people. Do that and have a clear conscience. What I have learned is you can essentially never change someone's base behavior. If they are a jerk or unable to control themselves, they never will be. Save yourself the grief.
The people that CANNOT control themselves are no loss.
I know this sounds harsh, but most people, adults included are simply children with slightly better coping mechanisms and more height. Just look at the way they post here. Vague threats to go to pvp servers, name calling, and other stuff that only a childish mentality can do.
This post won't make me popular, but frankly, I'm sick of it. This is part of classic that I have no interest in seeing again. Just cut the line where needed and keep things rolling for the majority. Screw the minority.
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