I could go on for about an hour in regards to this. I will try to put it as simply as possible. For the past week or so, the staff has been extremely busy. We try to answer as many petitions as we can as fast as we can. Every time the lag hits, 300 more petitions come in. If your petition in game is not answered in 3 or 4 days, make another.
Keep in mind, bug reports and item reimbursals, ip exemptions, etc are handled in the forum petition section, so if you have been petitioning in game about them, they are being deleted. In game petitions are for immediate character assistance only. For example: being stuck, camp disputes, corpse rots, etc.
Generally, petitions are answered anywhere from 1 day to months, depending on how many GMs are available, their schedule, etc.
Please be patient as we try to do as much as we can for you guys <3
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