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Old 07-17-2013, 07:08 PM
Rogean Rogean is offline
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Join Date: Oct 2009
Location: Massachusetts
Posts: 5,393
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Quote:
Originally Posted by Kruel [You must be logged in to view images. Log in or Register.]
I remember back in 2011 when I petitioned to get a black silk cape (rare from plane of sky) back after a turnin that went bad (my screwup). Oh how things have changed. Not only did I not get the cape back but I did get a response from Rogean that no reimbursements are done here - See below for proof =P

SOOOO BUTTHURT
And at the time they weren't. But as systems were improved and more logging was added, we gained the ability to confirm by quest logs that an item was eaten by an NPC or not.

If we don't have a way to verify what happened, we don't reimburse it. We won't act just on a player's word alone.
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Sean "Rogean" Norton
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