Project 1999 - Horrible pings

Just moved and my new provider seems to have a horrible route to the server. Pings are now averaging around 230ms. Most everything else is 35ms as usual. Anyone have any tips on how to coerce changes at an ISP, what those changes might be, or if I'm completely SOL now?

Code:

Tracing route to zone1.p99.srv1.rogean.com

over a maximum of 30 hops:



  1    <1 ms    <1 ms    <1 ms  CENSORED

  2     7 ms     6 ms     6 ms  CENSORED

  3     7 ms     6 ms     6 ms  CENSORED

  4    14 ms    13 ms    14 ms  CENSORED

  5     *        *        *     Request timed out.

  6     *        *        *     Request timed out.

  7     *        *        *     Request timed out.

  8    78 ms    78 ms    78 ms  CHCGILDTGR01.bb.telus.com [154.11.11.142]

  9    78 ms    78 ms    78 ms  173.182.200.94

 10     *        *        *     Request timed out.

 11     *        *        *     Request timed out.

 12     *        *        *     Request timed out.

 13     *        *        *     Request timed out.

 14     *        *        *     Request timed out.

 15     *        *        *     Request timed out.

 16   109 ms   108 ms   108 ms  75-131-187-34.static.gwnt.ga.charter.com [75.131.187.34]

 17     *        *        *     Request timed out.

 18     *        *        *     Request timed out.

 19   214 ms   213 ms   218 ms  zone1.p99.srv1.rogean.com



Trace complete.