Trade Bug Issues.
 

We get tons of petitions about people putting items in a trade window, and someone closes the window and items poof. Happens with plat also.

Typically all you need to do is camp and come right back and the items/money will be on the cursor. If by chance this doesn't happen, petition on the petition section detailing:

Toon Name
Items
Date


There is nothing in game Sirken or I can do. It has to be traced through logs to make sure people had the item and to track down the bugs associated with it. So the wait can be long.