Surname change
 

I petitioned (in game) for a surname change on Christmas Eve and I guess there were no GMs or Guides on (not suprising, lol). Anyway, I never heard anything and finally camped about 4 hours later. Should I petition again?
Thanks in advance.

I think they can do it while you're logged out. I've done it before and had to go, logged in next day and it was changed.

Did you ever get a solution? I'm in a similar position. Petitioned for a surname removal on one of my characters a few days ago and never heard back or had my surname removed.

Don't want to bug the volunteer staff or tempt the gods. Just want to know if I should petition again or if this is pretty normal, and they'll get to me when they get to me.

Same here. Petitioned for a surname in October. Nothing yet