Nips Griefed off server!

[Greegon]

and pretty much the entire FUCKING INTERNET

by: comcast





FUCK YOU COMCAST burn in hell

[Lucky]

o

[Lucky]

jack sparrowin all day


if they ever crack down ill go to that socialist shithole known as sweden with the Piratpartiet internet2.0

[Greegon]

Hate to sound crude, and repeat the same complaints for 4 years STRAIGHT. but.
their service blows, it cuts out constantly. I call to complain and incompetent fucking women answer, i tell them im HARDLINED through a fucking router for 30 mins straight and they still think im using wireless.

first they blame my CPU, LOL at that, even my old computer(xp 2004 edition!) was too advanced for everquest.
then they blame the router.
then they blame the modem.
(i've replaced them several times, had technicians come and say "you have 0 problems")
its their fucking fault and they wont admit it..

should i get ATT internet or just hang myself?

[EQtrader]

Keep it classic, thank a rogean for your home

[Greegon]

called 4 times, was met by incompetent fucks. Went to live chat:

analyst Victoria Grace has entered room

Victoria Grace: Hello Andrew, Thank you for contacting Comcast Live Chat Support. My name is Victoria Grace. Please give me one moment to review your information.

Andrew: My Issue: My internet connection is terrible, and every time I call I get jerked around. I've had a technician come, I've replaced my modem, router multiple times... I'm thinking this is a provider problem and I'm getting close to switching to ATT

Victoria Grace: I hope you are doing well. You have reached the Technical Department and as your Comcast representative, I want you to know that issue resolution and your satisfaction are my top priorities. Together, we can work this out.

Andrew: Hello

Victoria Grace: I sincerely apologize for any inconvenience this has caused you, Andrew.

Victoria Grace: May I ask when the technician was sent for this concern?

Andrew: Could this be the company limiting my bandwidth, me being in a poor reception area, or the box outside being misconfigured?

Andrew: It was a while ago, but he said he could find absolutely 0 problems with the modem and that it was my router, however, when i called today they were saying that my modem was receiving a weak connection

Andrew: I recently had a technical assistant take over my computer by proxy to change the network settings as well, and it did nothing sadly

Victoria Grace: Thank you very much for the information.

Victoria Grace: From what I understand, the technician has come over and found no problems with your modem but the router.

Victoria Grace: Is that right?

Andrew: Yes, but I had the router deactivated for a while today and they said that the modem wasn't getting a strong signal (both the router and modem are only 4 months old, I bought them to resolve this problem)

Victoria Grace: Thank you for clarifying.

Andrew: I will get satisfactory speed sometimes during the day, but the connection is intermittent in that it constantly slows down or disconnects throughout the day

Victoria Grace: What troubleshooting steps have you done so far, Andrew?

Andrew: I had a comcast technical support guy log in through the computer and check all of my configurations, I've restored both the modem and router to factory settings and re-updated them,

Andrew: the technician that came over months ago also clipped down all of the ends of my cables and checked most of the wires in my home and said that they were fine

Andrew: whats very frustrating is that often times i'll have major problems with the connection, call to complain, and the problem will go away and whomever i speak to assumes that there is no problem/that I don't know how to turn the modem on and off to see if that works

Victoria Grace: I see. Adrew, I really do apologize for the frustration.

Victoria Grace: I assure you it is not our intention that you go through this inconvenience.

Victoria Grace: I rely on the Internet myself, I understand how important it is to have a good connection.

Victoria Grace: Don't worry, you have reached the right person for assistance. Rest assured I'll do everything within my means to get this working for you.

Victoria Grace: Would you like us to schedule a technician for furthere resolution?

Andrew: are there any other options for me at this point?

Victoria Grace: I will also create a report to have this investigated since this appears to have been a chronic issue.

Andrew: /i forget what the charge is for a technician to come otu

Andrew: it has been, and it has lasted through me moving neighborhoods sadly

Andrew: at my last apartment they wound up having to send someone to work on the box at the telephone pole for weeks

Victoria Grace: Thank you for the input.

Victoria Grace: Let me pull up your account and check what I can do to help.

Victoria Grace: When was the last time that an issue occurred with your Internet service?

Victoria Grace: It is important for me to know if we are still connected. Did you receive my last message?

Andrew: yes

Andrew: sorry i stepped away momentarily

Victoria Grace: No problem!

Andrew: The connection has been horrible for the last 2 weeks or so, especially today, usually when i call and have them turn off my router to connect directly to the modem there is no lag but today when i did that it was still horrible,

Andrew: I've been running speedtest.net constantly and the graphs go up and down

Andrew: before that I had 0 problems for atleast a month with my connection

Victoria Grace: Okay, thank you.

Victoria Grace: Andrew, I see here that you called in earlier for issues with your Internet being intermittent.

Andrew: yes

Victoria Grace: I will performing remote troubleshooting steps but I recommend having a technician come out as well for further resolution.

Victoria Grace: Will that be okay?

Andrew: as in remote control of the computer?

Victoria Grace: No, I mean schedule a technician to go to your house.

Victoria Grace: Would that be okay?

Andrew: I'll wait a little bit before scheduling a technician I need to see when I'll be available

Victoria Grace: Okay, then.

Victoria Grace: Let me go ahead with the remote troubleshooting. The connection may be disrupted but please stay online.

Victoria Grace: This will take a minute or two.

Andrew: k

user Andrew has left room

user Andrew has left room

Victoria Grace: Andrew, welcome back.

user Andrew has left room

Victoria Grace: I have successfully refreshed your connection from my end in order to address the issue.

Andrew: There we are think i'm back now

Victoria Grace: Yes.

Victoria Grace: Would you be able to unscrew and rescrew your coax cable from the wall outlet? Let it stay for 20 seconds. Also unplug the modem. Turn it on after you have rescrewed the coax cable. Kindly make sure that the connections are all tight and secure.

Andrew: so unscrew the cable that connects to the modem from the modem, unplug the modem, let it sit for some seconds, and the reconnect everything?

Andrew: then*

Victoria Grace: Yes. Please also unscrew the coax cable from the wall outlet.

Victoria Grace: The wall outlet is the main source of your service from the box outside.

Andrew: ah I believe the wires run into the basement and im unsure of which one would be mine/where they are located.

Victoria Grace: Oh, then you don't have to unscrew that.

Victoria Grace: Please unscrew the coax cable from the modem only.

Andrew: okay ill be back momentarily then

user Andrew has left room

Andrew: alright everything is back

Victoria Grace: Glad to have you back, Andrew.

Victoria Grace: Great job on unscrewing the cable.

Victoria Grace: I see here that the modem status is good!

Victoria Grace: All signals appear good to go now.

user Andrew has left room

Andrew: ah i just cut out again

Victoria Grace: The modem went offline again.

Andrew: but i ran a speed test, it seemed like there were a lot less dips in performance but there were still some

Victoria Grace: Yes, I apologize but this requires further troubleshooting that our technician will be able to perform.

Victoria Grace: Wow, I'm glad to hear that.

Victoria Grace: I will have this noted on your account.

Victoria Grace: You can have a technician scheduled at your earliest convenience.

Andrew: okay thank you

Victoria Grace: Is there anything else I can help you with today?

Victoria Grace: You're most welcome!

Victoria Grace: Do you have any more questions or concerns?

Andrew: no thanks that would be all

Victoria Grace: To recap, we have refreshed your connection both remotely and from your end. I recommend having a technician sent for final resolution.

Victoria Grace: Thank you for your time and patience.

Victoria Grace: If you need assistance in the future, please do not hesitate to contact us through Live Chat or E-Mail (available 24 hours a day, 7 days a week). Comcast also offers great FAQ and Help forums located at www.Comcast.net to help you solve many issues on your own. You can also reach us through our Hotline 1-800-XFINITY (1-800-934-6489). Don't forget, you can watch full TV shows and movies online, check out www.xfinitytv.com for more information. Thank you for contacting Comcast! We appreciate your business!

Victoria Grace: Thank you for choosing Comcast for your entertainment needs! Our goal is to provide you with a consistently superior customer experience – that’s our guarantee. Learn more about the Comcast Customer Guarantee at http://www.comcast.com/corporate/Customers/CustomerGuarantee.html?fss=customer guarantee

Victoria Grace: Good bye for now. Take care!


I fucking hate these people. Good customer treatment is apparently ignoring my initial (legitimate) questions, and being retardedly 'nice'?..."" kindly unscrew the cable "".. FUCK OFF. Last time I had a technician come he did fucking squat and they charged me. last apartment, they had fuckers coming to the box outside forever and it still did nothing.. ARGHarghARGH

[Greegon]

[QUOTE=Greegon;666404
Andrew: Could this be the company limiting my bandwidth, me being in a poor reception area, or the box outside being misconfigured?
[/QUOTE]

/ignored

[Greegon]

(tripple post rage) man i suck at quoting

[Lemons]

i use comcast, shits the tits, the FBI had adelphia turn me off, adelphia was always SHIT, but since they became comcast all my old files have been deleted or something and im aloud to use comcast, fuck AT&T uverse, u see those commercials with the jumbled wires? YICK. uverse has some kind of fucking smokers cough.

[heartbrand]

I used to lose easily over 2500 on online poker to losing my Internet. They are all the same, Verizon, Comcast, time Warner they all suck.

[heartbrand]

lol i bet. I have been on the winning side of it as well nothing better than being heads up with someone who is linkdead and clicking the bet button over and over in rapid fashion. the rage you would see when those people returned SO JUCIY

[Greegon]

Welllp, called upon some of the family nerds to put some gud learnins in my head, and the comcast jihad has begun---

when I cmd, /tracert + ping their asses all day and pinpoint them as the problem, IDK what the hell they can say?

Yeah, fuckers. Cant tell me its my equipment then. Clowns are NOT going to get me to pay to tell me their ripping me off on my service ever again gdamnit!

[Greegon]

lol @ "rogean.com"

[Greegon]

hahah tripple post again--search for rogean.com yields

www.joerogan.net/

LOL'age

[Nirgon]

"Hah-lo dis is Darrell, have you haard about ur Trippa Play?"

-- click --


(I don't care if I was on hold for 30+ minutes. I don't want your fucking TRIPPA PLAY and especially do not want to talk to you.)

[Greegon]

amen

[Tumdumm]

ill admit that i didnt read all this but i feel your pain brotha
comcast is pretty much the worst

[SamwiseBanned]

if its disconnects it sounds more like a hardware problem or the actual cables themselves. i have comcast, definately shitty service as far as tech support but my connection is fine unless it is windy. once the wind hits I d/c all the time.

[Greegon]

^^^ nope! using cmd + tracert (destination university of chicago), I found that the my equipment is straight 1ms across the board (spanking brand new and working fine).

The first IP of comcast's I connect to, which is directly after my routers address, has constant latency of 3x that which I should have (~30-36ms instead of the normal 9-12ms), and after a few run through I found that some of the secondary locations they bounce me off will randomly jump to 400ms.

400 fucking ms.

[Greegon]

in short, comcast wants me to PAY THEM to tell me they're ripping me off on my service-- for sure. If I'm gonna pay for more than standard internet, I fucking expect it. and so should you--- If you ever find yourself having comcast troubles, you can take these simple steps to make the fuckers eat their words:

use windows+r or ctrl+r and type in CMD, which will open the command prompt!
Pick a nice destination to either ping or tracert (type for example ping www.project1999.org or tracert www.project1999.org) The first line's IP address should be your own, from the modem or the router itself-- my readings were 1ms of course but i think anything below 12 is pretty normal. The next few (4-8) lines will be the locations of the internet provider, (you can look up the IP addresses to be sure) if any of the readings go above 12 that's a red flag that youre gettin jewed. Then you will arrive at your destination (rogeans website or whatever) Screenshot, tell them to fuck off when they say your equipment is failing and to give you some free monthage

[Greegon]

LOL @ incompetent failures, called again after tracking the lag to their servers.

Funnily enough, just like nirgon said-- first thing i hear is "have you heard about our trippa--" didn't even let the fucker finish his sentence.

Oh, you want me to bypass my router because it could be my equipment? Too bad my fucking logs say otherwise

INCOMING FREE INTERNET--Maybe I can spend that shit on my missouri vacation now
hahahahahah FUCKERS I WIN

[Dullah]

I've had this exact (down to every detail) problem with Cox cable on the east coast.

They always tell me nothing is wrong with my connection ("line/connection quality is excellent" they always say) yet I'm always getting connection problems and pings from 200+ to local servers.

They had me buy equipment ($200 on highest quality router they have + a business quality router) and nothing fixes it.

They always try to make me pay for the visits, and I tell them I won't pay for something that doesn't fix the problem. I ask them why I have such bad latency, and high pings, and neither the technicians that come out, nor customer service that I call know what that shit is. Its awful.

Problems remains unresolved to this day.

If its any consolation.

[Nirgon]

Red99 population low because you guys were being a bunch of stinky Darrels

[Dullah]

Whats hilarious is the last time they came out, while I was unable to connect to the internet, they still insisted that my connection quality was optimal. I had like 20% PL with pings up to 400, and couldnt connect to google, but everything was working as intended. Then they schedule another appointment where the pro team was supposed to come out and fix it, and they never even showed up. I hate cox and would drop them if there was any other internet in my area.

[Giovanni]

I have found that there is a large difference between a Comcast in house technician and some of the Comcast contractors. The last time I moved, a Comcast contractor spent 4 hours hooking up my internet. After complaining about the poor connection, we discovered that he had hooked us up to AT&T instead of Comcast.

[Tumdumm]

yeah a comcast contractor was spotted trying to sneak into my apartment late night after i had him inside to figure out why nothing was working. he claimed he forgot his tools hahaha

he got fired at least

[Leftoverture]

forgot to take the big ol nug u got

[Dullah]

The contractors almost always suck.

I won't even let them send a contractor to my house any more. In house or gtfo.

[HarrisonCantBeStopped]

Comcast has massive connection issues regularly.

They NEVER tell you they are experiencing issues when you call them and ask. (Those of us capable of troubleshooting and fixing anything from the pole to the computer waste hours trying to find a nonexistent problem when they lie to your face about their downtime.)

They just claim it's some imaginary issue on your end.

Fuck comcast right in their eyes while they burn in a fire. I hope they all choke on loads of dicks forcefully rammed down their throats by angry horses.

[Dullah]

yes and same for "cox" communications plz

[Greegon]

Fuck comcast right in their eyes while they burn in a fire. I hope they all choke on loads of dicks forcefully rammed down their throats by angry horses.

[Greegon]

BUMP DOuBLE QUOTE POST RAGE.

1 free month (atleast) free SHIT service, and I'm still on suicide watch

[Tumdumm]

buyin blue accounts now? (http://www.project1999.org/forums/showthread.php?p=675286#post675286)

hmm comcast was a good cover tho

yes thats right, im startin shit
this is how a red rant/flame is supposed to be

lets get to the real heart of the population "problem"

why dont you start us off bud, with what really happened