Issue with loggin in

[AbigMidget]

So I was playing, went LD. No big deal it happens, internet resets and I go to log back into game.

Incorrect PW, try it 10 times... does not work, Use forum to reset using old PW to make the new password. Try logging in, Doesnt work, Try 10 times or so, doesnt work.

Reset PW using SMS and try to log in. Says I still have incorrect PW.

ANy idea what is going on?

Thank you.

[mcoy]

The client doesn't always capture numlock - if you're 10-keying, try using the number row above the keyboard.

-Mcoy

[Nickatrop]

I have the exact same issue as OP. Except I didn't go LD I quit the game for 8 months or so and my experience is the same. Has there been a resolution? I did petition for support on the forums.

[Nickatrop]

So I was playing, went LD. No big deal it happens, internet resets and I go to log back into game.

Incorrect PW, try it 10 times... does not work, Use forum to reset using old PW to make the new password. Try logging in, Doesnt work, Try 10 times or so, doesnt work.

Reset PW using SMS and try to log in. Says I still have incorrect PW.

ANy idea what is going on?

Thank you.

OP did you get any support on this?

[lronhubbard]

I'm also attempting to come back to P99 after a year or so. I just logged in to my account on the forum reset my password but now I cannot log into the game.

[loramin]

https://wiki.project1999.com/Tech_Support#Login_and_Character_Select_Screen_Pro blems might help. If not, at least you can add a new entry for your problem and hope someone else adds an answer.