Mouseover not working

[deven1313]

For the past 2 days, when I hover the mouse over an item in inventory, it's not showing the name of the item. I didn't change any settings that I know of. Does anyone know how to fix this?

[Kavious]

Need to restart your computer to fix it

[deven1313]

I have rebooted several times in the past 2 days and the problem remains.

[Kavious]

If you are doing a shutdown/startup that likely will not fix it. It has to be a restart

May also need to make sure fast boot up is not enabled. Theres a memory counter that needs to be reset to fix the issue

[deven1313]

I just did a reboot while running EQ and it seems to have resolved the issue. Is that a permanent fix or will I have to do that every time I play after the computer has been started?

[Kavious]

After 24 days a memory register will loop into a negative number which causes the mouseovers to stop working. No permanent fix other than to do a restart periodically

[mcoy]

2^31 milliseconds is 24.86 days (https://www.wolframalpha.com/input/?i=2%5E31+milliseconds+in+days).
EverQuest stores the result of GetTickCount() (https://docs.microsoft.com/en-us/windows/win32/api/sysinfoapi/nf-sysinfoapi-gettickcount) in a signed 32-bit integer.
24.86 days after booting your PC this overflows and wraps around, going negative.

For some reason, it being negative stops item hover text from working. If you reboot it resets the counter and item hovers should reappear. Alternatively, wait another 24.86 days and it'll fix itself.

-Mcoy

[deven1313]

Very interesting. Thanks for the help!

[Littlefinger]

I often get this issue and it is always fixed by updating windows. You don't need to install feature updates but you need to be up to date on the cumulative updates.

Hope this helps.