Unable to enter game from Character Select

[Faywind]

So I have been playing consistently for years and all of a sudden I cannot enter the game. I get to the character select screen, can select any of my characters (blue server or green server) but once I hit "Enter Game" it just freezes on the screen. I was literally playing yesterday with no issues. I don't get any error pop up it just eventually goes to account login screen and will say I have a character currently in game and have to wait.

I will attempt to re-install the game but if theres a quicker or easier solution I'm all ears.

Thanks in advance

[Brutal_X]

So I have been playing consistently for years and all of a sudden I cannot enter the game. I get to the character select screen, can select any of my characters (blue server or green server) but once I hit "Enter Game" it just freezes on the screen. I was literally playing yesterday with no issues. I don't get any error pop up it just eventually goes to account login screen and will say I have a character currently in game and have to wait.

I will attempt to re-install the game but if theres a quicker or easier solution I'm all ears.

Thanks in advance

Lmk if a reinstall works. I’ve been having this issue among many others these past few days.

[iksarking]

I get this same issue when I try to load the game at work. The work around was tethering to my phone and then I had no issues. From talking to others about it, the issue is ISP related.

[Faywind]

I get this same issue when I try to load the game at work. The work around was tethering to my phone and then I had no issues. From talking to others about it, the issue is ISP related.

This fixed it. I tethered to my phone and was able to get in finally. Not sure why my ISP doesn't work with it now as it was working all this time before. Guess I'll have to tether from now on.

Thanks for the tip!

[mcoy]

Just try your regular connection from time to time. Eventually it'll work again. It's usually a routing issue that gets cleared up a few days later.

-Mcoy