Jorgam
04-18-2018, 09:51 PM
Hello techwise players,
I have been dealing with this critical event that is causing my computer to restart (no BSoD) randomly while I am playing Eq and other games. I've researched for days now and I was hoping to get some ideas. I've changed my power settings as online guides/videos show. I've checked and re-installed drivers minus my motherboard BIOS. I'm not the most computer technical person though, so beyond these things I'm not sure what to do. I've downloaded a hardware performance viewer to see voltage, heat and so on and nothing is jumping out as odd from what I can determine.
The only time that I've found where I can force this event to happen is when I load StarCraft 2. It loads, gets to the title screen (where you could start a new game) inside the game and then restarts before it finishes loading, every time.
If anyone knows how I can fix this or can determine if it is my PSU and not a settings issue, I'd really appreciate the help.
Thanks!
System Info:
Intel(R) Core(TM) i5-4590 CPU @ 3.30 GHz (no overclocked settings being used)
8.00 GB RAM
AMD Radeon R9 390 Series
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 4/18/2018 6:37:27 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-09HA5PK
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-04-19T01:37:27.469538200Z" />
<EventRecordID>6180</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-09HA5PK</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>
I have been dealing with this critical event that is causing my computer to restart (no BSoD) randomly while I am playing Eq and other games. I've researched for days now and I was hoping to get some ideas. I've changed my power settings as online guides/videos show. I've checked and re-installed drivers minus my motherboard BIOS. I'm not the most computer technical person though, so beyond these things I'm not sure what to do. I've downloaded a hardware performance viewer to see voltage, heat and so on and nothing is jumping out as odd from what I can determine.
The only time that I've found where I can force this event to happen is when I load StarCraft 2. It loads, gets to the title screen (where you could start a new game) inside the game and then restarts before it finishes loading, every time.
If anyone knows how I can fix this or can determine if it is my PSU and not a settings issue, I'd really appreciate the help.
Thanks!
System Info:
Intel(R) Core(TM) i5-4590 CPU @ 3.30 GHz (no overclocked settings being used)
8.00 GB RAM
AMD Radeon R9 390 Series
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 4/18/2018 6:37:27 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-09HA5PK
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-04-19T01:37:27.469538200Z" />
<EventRecordID>6180</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-09HA5PK</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>