Trouble logging into character in EC

[jakerees]

Ran through WC tonight and on zoning to EC game crashed. Spent 10 minutes trying to get back in only to either crash, get sent back to server select, or get to character select but tell me my spell files may be out of date. Finally I got back in, zoned to west freeport fine, then north freeport fine, then west again, then crashed going to EC, and haven't been able to log him in for 30 minutes or more. Other characters in other zones seem to have no problem getting in.

Help me

[jakerees]

Just to update. Had another two characters that were already in EC prior to this trouble and I was successful in logging into them. My main character is still unable to login, being in EC.

[jakerees]

Still can't get this guy logged in. No suggestions?

[bomaroast]

Check your internet connection. Verify that you have plenty of bandwidth to spare. P99 will appear to crash if it can't get a solid connection.

[jakerees]

Should be fine on internet. Every other character I have I can log in. Just not my main

[jakerees]

Took another character of mine and zoned from east commons to west freeport and then back into EC, then logged on my main and was able to get in. Crashed at the west commons zone in, couldn't get back in and did that again with the other character. Haven't crashed again yet after two more zones. So don't know what happened or is still happening but it appears I found a work around (albeit an annoying one...)

[Nge]

I've had a similar issue. I was on my Main character, running from WC to EC a few days ago. I crashed during zone and decided not to log back in. The next day I logged in and noticed I couldn't move, type, press buttons it seems that I instantly crash when I log in. Any fix for this? I have no other characters in the zone. I have FIOS for internet. I'm not sure what to do?

[Jalico]

I've had a similar issue. I was on my Main character, running from WC to EC a few days ago. I crashed during zone and decided not to log back in. The next day I logged in and noticed I couldn't move, type, press buttons it seems that I instantly crash when I log in. Any fix for this? I have no other characters in the zone. I have FIOS for internet. I'm not sure what to do?

It seems as though your internet should be solid enough with FIOS (but obviously confirm nothing goofy with firewall or anything else internet-wise).

One thing that has helped me in the past with logging into EC (on my crappy satellite internet) is starting a new character in FP and zoning over to EC..... this can help with a couple issues.

If your main is carrying too many items or items that might be bugged on your system, they may not be loading properly and cause the game to crash. Having a level 1 character would at least cause you to not have those items on you while loading and thus not crash.

the other thing is making sure the zone files are good too. by using a lvl 1 character, loading into EC would ensure (or not) that your EC zone files were good to go. If your level 1 character still won't load in, its probable that your file has corrupted somehow and a complete reinstall might be the next step.

Just a couple of things that have helped me in the past but I know my problems are typically internet issues due to ping.

GL and update if you get a fix that works.

[Nge]

Thank you for the information Jalico. I'll get back to you.

Edit: Did not work. :( New character zoned in fine, but Main still crashed. I tried it twice. Might try it again later.

[TrueJohn]

I'm having this issue as well. Gated my main to EC and game froze, no message but it was completely locked up. Had to manually shut down and restart. Tried to relog and it froze immediately upon loading. Shut down and restarted again. Tried a different char, including one that is also in EC and had no issue, retried my main and immediately froze upon loading.

I'll try zoning on my alt to nro and see if that does anything for my main but it's getting irritating quickly.

[Jalico]

Anytime you get stuck, just eequest to be moved to the zone you were previously in that worked...... If you/petition from an alt and let them know whats going on, usually the response is quick and u can get back to playing as per normal..... Think the longest i waited was 3 days.

This might help with single character issues

[bomaroast]

How about your firewall? P99 needs port forwards. Maybe sign up for a TunnelBear VPN trial and see if that fixes it?

[TrueJohn]

Actually I am at my inlaws spending the weekend, on their WiFi. I had no issue Friday night but I wasn’t in ec at any point. Gated back to my bind in ec, Saturday night and it’s been broken ever since.

[jakerees]

So I'm still having issues with EC on my main, and no other character (seriously WTF? Why just one chracter?) but I have been mostly just avoiding the zone. Oh well I'll just use alts to sell stuff. Annoying but manageable. Just tried zoning into Warslik's Woods with my main and it is doing the same thing? Again, an alt can get into that zone just fine. Still haven't been able to log in my main after lots of attempts of trying to log in with my alt and then switch to my main. Why in the hell should I have issues on ONE charater and not any others with certain zones?

[Ashintar]

Actually I am at my inlaws spending the weekend, on their WiFi. I had no issue Friday night but I wasn’t in ec at any point. Gated back to my bind in ec, Saturday night and it’s been broken ever since.

TrueJohn, your issue sounds like you have made a very small chat box, and since it happens in EC, more than likely you filtered auctions to that small chat box?

[zoolanderz]

I am having the same problem (although I did a fresh install and having a different problem now with my spell files out of date and cannot see my characters on select screen). Ashintar, do you know a work around with the chat box? I did have a large auction window that I made small when out kiting with my druid. I zoned into EC with the box small. Any work around (at least when I get this spell file issue fixed)

[Jalico]

usually spell files being out of date is a result of not downloading the patch and applying it.... ensure you're using the most up to date files and get rid of the files noted on the "Getting Started" page.

[zoolanderz]

Yep, doing the zipped files now. Will have an update when that is updated and I try to log into game.

[zoolanderz]

Ok the fresh install fixed my windowed problem within EC and the install of the patch fixed my spell files out of date problem. Thank you for all the info and hope this helps someone else that is having the same problem.