Please help me fix this error

[mjrau]

Please see the attached picture and help me fix this issue. I get it in both windowed and full screen, both before and after rebooting router

[Erati]

check your resolution settings

you probably set it too high and the game crashes instantly

[Argh]

It is #1 on the FAQs here (https://www.project1999.com/forums/showthread.php?t=94928).

[mjrau]

I get almost to character selection then boom!

[mjrau]

I tried all those steps and nothing worked