Human Velious custom helm cropping issues

[Arteker]

http://i65.tinypic.com/2q8d1ev.jpg

female custom helm seems bugged as hell the frontal part has a hugue hole and behind the hair totaly crops the helm, aswell it looks as a regular fineplate helm in character selection screen, in this case is the helm of the tracker .

[Bohab]

I believe Wood Elf female helms are doing the same...

http://i.imgur.com/UNz1YDg.png

Hair sticks completely out the back of the helm.

I wasn't sure if the helm was suppose to be a mask but I can see more graphics of the helm under the hair while panning the camera.

[Ele]

Pretty sure all the custom-look helms have been doing clipping to some degree since beta.

[fonain]

Human female Kael helms are also shaded purple like the rest of the set, not the classic shading. Cropping is pretty bad as well.

Female human Custom Templar's Crown:

http://i1074.photobucket.com/albums/w401/fonain/EQ000027_zpswaw5lggj.png

[Xrevin]

Bump. What help does the team need to fix this?

[bivouac]

I believe the hair clipping through on Barbarian, Dark Elf, Wood Elf, and Human females may have been that way during Velious on live.

I took screenshots this week on the Trilogy Character Select (https://imgur.com/a/LujKWFr). They show each race in their custom helms and those four female races appear like on P99. I admit, this is not an entirely credible source. The proof-of-concept Trilogy server I used, by Zaela, could be missing some instructions for the client to hide the hair.

However, I also found a screenshot I took on live, prior to Luclin, which shows hair clipping too:

https://i.imgur.com/VPhCLnu.png