Paineel

[Iklossis]

The guards don't respond to the "keyz" command. How exactly do I get a bone key?

[ealeth]

Your faction has to be amiable and up, otherwise they will just ignore you

[Shift]

The guards don't respond to the "keyz" command. How exactly do I get a bone key?

You need to target them and /say I Need Keyz.

you gotta say some of the dialog that the npc says it will not work.