Customer Service You Can Count On

[Nothxu]

Hi All,

I hope Velious is going well. I never did get a final solution for my petition thread, and it was finally closed with no comments received. Pretty good customer service. If you can follow it along, it is below.

I PM'd Sirken multiple times as well, no response of course.

Miss you all,

Nothxu


(Flag) Nothxu - Need Items Back - From July 2014

--------------------------------------------------------------------------------

Related to the following threads:

http://www.project1999.com/forums/sh...d.php?t=166554

http://www.project1999.com/forums/sh...d.php?t=166191

Derubael's comments were below:

1) Nothxu gave you info to another one of his accounts, and that was how you 'hacked' into his main account.

2) No, you can't just swipe shit off other peoples accounts. Why would this be ok? Go read the section of the PnP covering fraud. It has broad sweeping definitions left purposely vague so that it covers situations like this

3) Gyno doesn't have nothxu's AoN, he was trolling.

4) GM's can't play characters on either server. Neither myself nor Sirken ever had toons on Red guilded in any major guild.

5) Bullshit like this is the reason why I've stopped offering CSR support for Red except for item poofs/database look-ups. It's not worth putting up with anymore when every decision we make turns into a shitshow, even when following policy.

To all the legitimate people on Red 99, you still have CSR support from our Guides and Sirken, you just won't see me around.

If nothxu is still around, I'll talk with Sirken about getting his stuff back that you stole. Ultimately I'm going to leave it up to him, so that you can all flame him for the decision.


Quote:
Originally Posted by Derubael
I still have reservations about restoring this. On the one hand, you were technically "hacked", though in reality we don't really consider someone social engineering your password from you a hack. On the other, you didn't give anyone explicit access to your account. But if you hadn't shared your password, this wouldn't have happened.

Give me a day to think it over and I'll get back to you. And you had better change all your passwords to something unique not used anywhere else and never give anyone access to your accounts again - if it happens a second time, I won't even give your request the time of day.

04-12-2015, 12:02 PM
Eunomia

--------------------------------------------------------------------------------

Related thread: http://www.project1999.com/forums/sh...d.php?t=167345


04-29-2015, 12:07 PM
Nothxu

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Please review this



05-21-2015, 12:55 PM
Nothxu

--------------------------------------------------------------------------------

What else can I do?


05-21-2015, 01:54 PM
Eunomia

--------------------------------------------------------------------------------

Nothing more than wait, I'm afraid.


05-27-2015, 04:14 PM
Nothxu


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Thanks for the response. Hopefully it will get reviewed before Velious comes out


06-04-2015, 01:56 PM
Nothxu


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Little bump here for whoever. Approaching my one year anniversary!

If you look at it, thank you very much.


Closed Thread

[Lulz.Sect]

i hope you stay banned for ever
logged into my character at work just so i can watch her spin around in circles
right now she's spinning
how about that

[miraclegrow2]

Heres a tip, guides and gms here recieve thousands of petitions from snotnosed shitbags and give 0 fucks about them.

Dont share your stuff youll be fine

[Darkone]

Hi All,

I hope Velious is going well. I never did get a final solution for my petition thread, and it was finally closed with no comments received. Pretty good customer service. If you can follow it along, it is below.

I PM'd Sirken multiple times as well, no response of course.

Miss you all,

Nothxu


(Flag) Nothxu - Need Items Back - From July 2014

--------------------------------------------------------------------------------

Related to the following threads:

http://www.project1999.com/forums/sh...d.php?t=166554

http://www.project1999.com/forums/sh...d.php?t=166191

Derubael's comments were below:

1) Nothxu gave you info to another one of his accounts, and that was how you 'hacked' into his main account.

2) No, you can't just swipe shit off other peoples accounts. Why would this be ok? Go read the section of the PnP covering fraud. It has broad sweeping definitions left purposely vague so that it covers situations like this

3) Gyno doesn't have nothxu's AoN, he was trolling.

4) GM's can't play characters on either server. Neither myself nor Sirken ever had toons on Red guilded in any major guild.

5) Bullshit like this is the reason why I've stopped offering CSR support for Red except for item poofs/database look-ups. It's not worth putting up with anymore when every decision we make turns into a shitshow, even when following policy.

To all the legitimate people on Red 99, you still have CSR support from our Guides and Sirken, you just won't see me around.

If nothxu is still around, I'll talk with Sirken about getting his stuff back that you stole. Ultimately I'm going to leave it up to him, so that you can all flame him for the decision.


Quote:
Originally Posted by Derubael
I still have reservations about restoring this. On the one hand, you were technically "hacked", though in reality we don't really consider someone social engineering your password from you a hack. On the other, you didn't give anyone explicit access to your account. But if you hadn't shared your password, this wouldn't have happened.

Give me a day to think it over and I'll get back to you. And you had better change all your passwords to something unique not used anywhere else and never give anyone access to your accounts again - if it happens a second time, I won't even give your request the time of day.

04-12-2015, 12:02 PM
Eunomia

--------------------------------------------------------------------------------

Related thread: http://www.project1999.com/forums/sh...d.php?t=167345


04-29-2015, 12:07 PM
Nothxu

--------------------------------------------------------------------------------

Please review this



05-21-2015, 12:55 PM
Nothxu

--------------------------------------------------------------------------------

What else can I do?


05-21-2015, 01:54 PM
Eunomia

--------------------------------------------------------------------------------

Nothing more than wait, I'm afraid.


05-27-2015, 04:14 PM
Nothxu


--------------------------------------------------------------------------------

Thanks for the response. Hopefully it will get reviewed before Velious comes out


06-04-2015, 01:56 PM
Nothxu


--------------------------------------------------------------------------------

Little bump here for whoever. Approaching my one year anniversary!

If you look at it, thank you very much.


Closed Thread

wow that is sad really considering what derubael we know what derubael was doing now (locking peoples accounts for small offenses then selling their gear on redguides)

[bubur]

you're not a customer

thanks for playing

[HippoNipple]

I never did get a final solution for my petition thread, and it was finally closed with no comments received.

Fuck, just had my petition closed a week ago with no comments, not looking good...

[Nirgon]

no hair dont care

godbless

[Nothxu]

All good bros, I just want to make sure people have a good idea of what to expect if they ever need the GMs for anything. I spent a lot of time on the server, and this is how I was treated.

[daasgoot]

https://cdn-webimages.wimages.net/051249b6aa7e2892584befbffe7ccf6ab42d7-wm.jpg

[Fame]

I've had a lot of positive experiences with P99 staff over the years, had to wait here and there but they always came around and tried their best to make fair decisions.

Shout outs to Zade and Derupal my favorite homeboys from the staff, never gonna forget the light show in MM or the hours of fun in unrest pals

Pras

[heartbrand]

literally all ur gear minus aon sucks in velious and could be replaced in 2 weeks

[Moregan]

I can't speak to any of this stuff, but if you need your surname deleted or if your corpse rotted, I will service your customer like you've never had your customer serviced before!

[Lulz.Sect]

wb eunomia i mean derupal i mean amelinda i mean...

[Kringe]

literally all ur gear minus aon sucks in velious and could be replaced in 2 weeks

Crown of Rile still good.
GreySuede boots still bis.
Robe of Azure still solid (Only ST Shroud is better)

Not everything is worthless u kno?

[Seltius]

I can't speak to any of this stuff, but if you need your surname deleted or if your corpse rotted, I will service your customer like you've never had your customer serviced before!

He spent hours in EC the other day doing just that summoning rotted corpses. Just don't ask him to bind you he cant do it! jk

[Buhbuh]

don't think he had crown, but yeah.

also was human monk

i think he has been done a favor

except the aon - that part sucks

[Drakaris]

All good bros, I just want to make sure people have a good idea of what to expect if they ever need the GMs for anything. I spent a lot of time on the server, and this is how I was treated.

Vapos handed in a significant amount of proof showing thousands of dollars of rmt from gynos previous people who sold out to get back at him and it's all been swelled under the rug. Only certain people on this box have pocket GMs that make dubious decisions that benefit a specific purpose. It is actually a godsend that you were shown the light well in advance.

[daasgoot]

SOW SWORD

[Malevz]

Vapos handed in a significant amount of proof showing thousands of dollars of rmt from gynos previous people who sold out to get back at him and it's all been swelled under the rug. Only certain people on this box have pocket GMs that make dubious decisions that benefit a specific purpose. It is actually a godsend that you were shown the light well in advance.

Gyno is funded by the CIA, and the Du Pont family. With Vapo's funding he was responsible for bombing an embassy in Lebanon in '84, and Shia Labeouf's movie career.

It goes without saying he must be stopped.

[bubur]

just read through the linked threads. looked like they didnt want to restore anything because you shared account info with your guild forums.

the only gm that dealt chimed in on the situation and is still not ousted from the staff is sirken, and i can imagine he is not sympathetic towards the idea of losing an account due to re-using username and password on forums. simple but sad.

might be time to move on

[miraclegrow2]

Crown of Rile still good.
GreySuede boots still bis.
Robe of Azure still solid (Only ST Shroud is better)

Not everything is worthless u kno?

u are worthless

[Doors]

Having boobs and being willing to cyber gets your petition answered faster.

If you're a man well, gluck gbless.

[Champion_Standing]

close all petitions and wipe server clean

[FraggleRock]

close all petitions and wipe server clean

[quido]

Wipe It Clean 2016

[Snapple]

Vapos handed in a significant amount of proof showing thousands of dollars of rmt from gynos previous people who sold out to get back at him and it's all been swelled under the rug. Only certain people on this box have pocket GMs that make dubious decisions that benefit a specific purpose. It is actually a godsend that you were shown the light well in advance.

SHUT

THE

FUCK

UP

[Kergan]

where you been pal

[Snapple]

where you been pal

Class 6 days a week, work and EvE. I've super immersed in spaceships atm

[Snapple]

I'll find some time to pop in on that discord server for sure though

[AzzarTheGod]

Vapos handed in a significant amount of proof showing thousands of dollars of rmt from gynos previous people who sold out to get back at him and it's all been swelled under the rug. Only certain people on this box have pocket GMs that make dubious decisions that benefit a specific purpose. It is actually a godsend that you were shown the light well in advance.

:o

CRINGE

[AzzarTheGod]

Class 6 days a week, work and EvE. I've super immersed in spaceships atm

Happens pal. EvE is addicting esp if you get into the end-game.

Sunk a lot of hours into it.

[abbud]

I can't speak to any of this stuff, but if you need your surname deleted or if your corpse rotted, I will service your customer like you've never had your customer serviced before!

I an letting my 27 bards corpse decay right now, will need surname removal, will be timing your claim. Cant just throw out 22 second claims like willy nilly with no prof.

More gm duels Morgan and pras

[Kergan]

I'll find some time to pop in on that discord server for sure though

I'm going to hunt you like a dog

j/k lmk got a mini crew setup

[Barladore]

also was human monk

i think he has been done a favor



You bite your tongue.

[arsenalpow]

All good bros, I just want to make sure people have a good idea of what to expect if they ever need the GMs for anything. I spent a lot of time on the server, and this is how I was treated.
Damn. Hopefully you can get your subscription fees back since they treated you so poorly.