Direct tv

[Rhambuk]

So we switched from Dish Network to Directtv today (Its p99 related trust me). Our dish network wasn't connected to the internet but apparently directtv has to be or the technician made it sound like it needed to be.

Now I've never had serious connection issues before but now that directtv is online I can't stay on for more than 30-45 seconds without crashing. I'm fine for that first point of logging on, chats working, I can send tells, everything. My connection is 100% ping 77, after a time the connection just starts plummeting until I either /q or wait until the disconnect screen.

I'm wondering if anyone has experienced something like this or knows a way to maybe help stabilize my connection?

[Rhambuk]

if I zone before my connection starts to cut out it seems to hold up. If I zone again I crash...

[Grizzled]

I got my internet from dish. But they subcontract to a company called via Sat. When I have service calls done, a Direct TV tech shows up. They pretty much all subcontract each other. Changing brands really means nothing.

I just went through 2 weeks of Via Sat having routing issues. I could pull up forums pages, but big sites like google and yahoo I could not. They got that fixed, but i still run 650 ms ping in ping tests. aND 750MS PING IN GAME.

[Rhambuk]

The only difference is our dish was never connected to the internet and now our directv is hardlined directly into my router.

im going to call tomorrow and see if it is asbolutely necessary for it to be hardlined if not im yankin it, I can barely browse...

[Grizzled]

you do realize satellite connections are the worst for gaming right?

[Rhambuk]

I don't use a satellite connection, directtv isn't my isp.

I use fairpoint dsl, but they hardlined my Directv box directly into my router to retrieve guide info etc etc so it would wouldn't have to use the dish or something.

Having plugged into my router has crippled my internet, was just wondering if anyone had expereinced something similar. If theres an easy way around it or something..

[Grizzled]

Did they/you set your router up for a PPPoE?

[Rhambuk]

They did. Before it was just my phoneline into my modem, line to wireless router, line direct to pc.

They added a line into the back of my wireless router connect the directtv box to it.

[Grizzled]

I dont have sat tv, just internet. the way i understand sat tv is if the tv box needs updates it uses the dish to download them. To the best of my knowledge your TV should not require access to the internet. Possibly they did that to use your DSL for patching to not use their bandwidth. since you are on a PPPoE, you should be able to limit the bandwidth to the TV box. with the PPPoE it runs on static IP's and you can set bandwidth limits per each IP.

[Rhambuk]

Yeah thats what they did, using my internet instead of using their own.

Care to share a link on how to limit bandwidth? I'm totally lost when it comes to this, i might just yank their connection and force them to use their satellite bandwidth

[Grizzled]

Pull that cable first, and see what it does.

[Rhambuk]

haha fun idea ) lets see what happens!

of course servers are down so i cant test it...

[Grizzled]

just make sure you power down the tv box like a modem, so it can refresh itself.

[Babayaaga]

Is cable an absolute necessity (versus on-demand streaming services via Apple TV, etc.)?

It sounds like your "satellite" unit is requiring a lot more from the internet than just basic patches or guide information (and frankly, if it's "satellite", why does it need the internet at all)? You are paying for that service… demand another way. Explain to them that if they can't deliver 100% of the service through the satellite that you are paying for (and not from your internet connection supplied by a 3rd party) that you will no longer be a customer. Pretty sure if you review your contract that they're at fault with this questionable activity.

That said, you may want to review your download speeds with something like Speedtest.net. If you are getting low speeds you're going to have issues when sharing the connection for various media types constantly.

[Rhambuk]

Thanks for the help guys, we had just had this installed on saturday and I called them up this morning to explain the situation. Apparently there is a 48 hour period where the box is continually downloading guide information etc, hopped on game this morning and its running smooth again.

[Juhstin]

Thanks for the help guys, we had just had this installed on saturday and I called them up this morning to explain the situation. Apparently there is a 48 hour period where the box is continually downloading guide information etc, hopped on game this morning and its running smooth again.

You're running fine after the initial download period? Or after you yanked the cable? Hopefully if you lose your internet and/or power outage that the box doesn't have to redownload all new information and stores it physically for a time period.

[Lamil]

Yea I experienced the same thing. Seemed fine after like 2 days. Supposedly it is hooked up for streaming DirecTv content also.

[Rhambuk]

You're running fine after the initial download period?

Fine after initial download, box showed it was done after about 20 minutes after initial install but apparently it keeps downloading guide info in the background for up to 48 hours.

Yea I experienced the same thing. Seemed fine after like 2 days. Supposedly it is hooked up for streaming DirecTv content also.

yeah or ondemand something or other, as long as I don't use that i should be fine