What to do if you can't log into your account?

[Kainzo]

Basically, I can't access my P99 account (login server account) but I can still log into my EQemulator account I just am unable to change the password because I forgot/dont know it anymore.

Is there anyway to get my login account password changed?

It's been about three years, I've also posted on the EQemu forums.

[phacemeltar]

i dont think so. i remember reading something about when i first signed up.

[Ele]

Nope, keep trying to remember that password. :(

[Kainzo]

Sigh, it's not possible - it was 3+ years ago, have not a clue what it was :(

[Ambrotos]

Nothing we can do at this time.

[myriverse]

Quote from EQEmu.org
If you lost your password, then you will just need to make a new [LS] account. There is no way to recover the old password.

[Kainzo]

Quote from EQEmu.org

Here's the issue, I go by ONE name and the fact that the name is taken just angers me.

Not only that, but I also have a guild (which im pretty sure is still active) so I'd lose that as well, along with a level 50 character.

I just hate that something so simple isn't possible.

I know it's not anyone's fault but my own, just wish it was better.

[Fame]

http://www.elsaelsa.com/wp-content/uploads/2013/10/stool.jpg
http://2.bp.blogspot.com/-yTIJlC3RVj4/TcadVXYBxNI/AAAAAAAAAYA/uMc7D79AQGA/s1600/rope.jpg
http://www.joshuacallaghan.com/assets/update3.1.2012/IMG_3439.jpg

[Kainzo]

http://www.elsaelsa.com/wp-content/uploads/2013/10/stool.jpg
http://2.bp.blogspot.com/-yTIJlC3RVj4/TcadVXYBxNI/AAAAAAAAAYA/uMc7D79AQGA/s1600/rope.jpg
http://www.joshuacallaghan.com/assets/update3.1.2012/IMG_3439.jpg

Teach me your ways!

[Fame]

Teach me your ways!

http://www.nndb.com/people/840/000022774/david-carradine-1.jpg
#1 Know when to let go

[myriverse]

I just hate that something so simple isn't possible.
From what I've heard, it's not as simple as you might think. I don't think passwords are stored in plain text, so much work needs to be done in order to retrieve them.

[tristantio]

Does the login have a limit to failed attempts?

If not, seems like you could figure it out.

Non-plain text password is a good thing, but I wonder how complex the password that is stored is?

Even if they didn't want to spend the time creating a reset password process to change the pass, giving us the crypt used to create it (or hash+salt formula) and the encrypted pass itself, would allow someone to easily discover the plain text pass they used initially by running it through something.

[loramin]

I don't think it's the technical difficulties. It's true that reading a hashed password is really hard, but replacing one hashed password with another (ie. changing your password) is really easy.

The hard part (and I imagine the reason the staff won't do password changes until that cellphone thing is ready) is making sure you're supposed to change the password. After all, I could just say "hey GMs , that account of Bob's is really mine; can you change the password for me?" and take over his account. Unless the GMs know for sure that I'm the owner of the account (ie. if I can shoot them a text message from a phone they know owns that account), they don't know whether they're helping a forgetful person or a malicious scammer.

Technology = easy ... it's the humans that are hard.

[Ele]

If you petition on the forum nicely, you might be able to get them to reassign the name and guild leadership on a new character under the same Emu account, but separate login account.

Your other stuff is lost for now though. :(

[loramin]

P.S. You would think that you could verify people with email, but email itself can be easily hacked (see: Sarah Palin's email a few years ago). Regardless of whether email actually gets hacked or not, the devs would have to deal with people claiming that their email was hacked, and I imagine that could easily become a nightmare as it ultimately boils down to a "he said, she said" situation.

They avoid hours and hours (if not days and days) of CSR work with their current policy.

[Kainzo]

P.S. You would think that you could verify people with email, but email itself can be easily hacked (see: Sarah Palin's email a few years ago). Regardless of whether email actually gets hacked or not, the devs would have to deal with people claiming that their email was hacked, and I imagine that could easily become a nightmare as it ultimately boils down to a "he said, she said" situation.

They avoid hours and hours (if not days and days) of CSR work with their current policy.

Yeah, understandable - I guess I just don't have it in me to re-level and rejoin P99 heh

[baalzy]

I wonder how Rog would feel about someone trying to brute-force a LS password lol.

[Kainzo]

I wonder how Rog would feel about someone trying to brute-force a LS password lol.

Has already happened... heh

[Swish]

http://www.elsaelsa.com/wp-content/uploads/2013/10/stool.jpg
http://2.bp.blogspot.com/-yTIJlC3RVj4/TcadVXYBxNI/AAAAAAAAAYA/uMc7D79AQGA/s1600/rope.jpg
http://www.joshuacallaghan.com/assets/update3.1.2012/IMG_3439.jpg

http://journeyintothespectrum.files.wordpress.com/2013/05/you-funny-kid-you-tell-funny-joke-lol.jpg

[Quineloe]

From what I've heard, it's not as simple as you might think. I don't think passwords are stored in plain text, so much work needs to be done in order to retrieve them.

there not being a way to reset the password tied to a specific account is pretty much amateur hour, though

But this basically is an amateur project, soooo...

choose passwords you can remember. Write down what you can't. I hate pretty much everything that is related to passwords, but don't let that get the better of you. I didn't play for 4 years and I was able to log in, because master password for everything.

Also, is there really no email account tied to our eqemu accounts?